■ How long does the Magic Ball Rack Last?
    Magic Ball Rack is made from a durable grade plastic the life expectancy of the product is 1 year with constant use. The material is strong enough and tear resistant for commercial use.


    ■ Does the rack affect the balls when rolling over the rack?
    The rack is 0.14mm thick and has been made to affect the balls to a minimum. In most cases due to the rack giving a tight rack balls rarely stay within the rack area after the break.


    ■ Why does the rack come with a protective film over both sides?
    The rack comes with a film to protect the rack in the manufacturing process; this film is to be removed when being used. The easiest way to remove the film is with a small strip of cello tape; just rub the tape on a corner of the rack and lift. This will pull up the protective layer, please remember to do this on both sides.


    ■ Why is it important to get a perfect rack?
    A perfect rack allows for the balls to spread naturally after the break, Magic Ball rack gives the same rack to every player; this eliminates cheating by players giving bad racks to the opponent.


    ■ Can the Magic Ball Rack be rolled up to carry?
    Yes, you will need to place the rack inside a plastic folder 1st, and then you can roll it up. The material is strong enough to hold its shape and return to its original form. However, if rolled for a long period of time (4 Weeks) without use the rack will return to its original shape by 95%.


    ■ Why is the Magic Ball Rack Made from a Clear Plastic?
    The clear color allows for the Magic Ball Rack to blend to any color table cloth, even if left on the table the rack will blend to the table and distract the players less.